I was looking for a special Valentine's gift for my young adult daughter, one that had significance. Donn went above and beyond to help me with my purchase, especially the length of the chain. My petite penny necklace arrived in such a timely manner and was packaged so perfectly. I also received a special Valentine's pass-it-on gift, as well as a card explaining the mission behind their beautiful jewelry, which made me love their shop even more. Literally, everything was just perfect, and I would highly recommend it!